Google Analytics is a great tool for any website or app owner to know the trends of visitors and their web usage behavior. To make it more simple Google Analytics also has it’s own native Android app which recently got more graphical and informative updates.
But many users are facing login issues with this updated app saying “No account access, switch user”. It is quite irritating as well as annoying to encounter this issue. Here I have come up with some basic fix that will help to tackle with embarrassment.
Make sure you reboot once or re-install the app, and check for app function before proceeding forward.
Switch Users from the menu
This is the most potent solution to the problem. If you’ve multiple Google Account setup in Accounts, then switching to correct mail ID should solve the problem.
Open on “Options” and select the correct user ID from the list.
Use Only One Account
Basically, a user who has multiple Google Accounts configured on their smartphone are commonly facing the issue.
Just remove all other unused account accesses from your smartphone. Reboot phone and open Analytics app with the desired Google account.
If the problem is solved you can add all other accounts to your device.
Clear Data and Cache
This is another potential solution to fix the problem.
- Open Phone Settings
- Select Application Manager
- Swipe to “All” apps
- Choose Google Analytics from available apps
- Hit Clear cache and data
It should solve the problem.
Clearing the Google Services Framework cache
Google Services Framework syncs your data and stores device data. It also helps in proper functioning of Google apps.
- Go to Settings
- Application Manager > All > Google Services Framework
- Tap on “Force stop” & tap then tap on “Clear cache” button.
- Reboot your device.
These problems may be temporary as Google may fix the bug with upcoming updates. However, you can drop your comments or issue below to discuss further and see if there are any other solutions.
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